IS MY PERSONAL INFORMATION (ADDRESS, PHONE) VISIBLE TO OTHER MEMBERS?
Laetitia G
Last Update hace 7 meses
Your privacy is important. Pickeenoo has different visibility levels for different types of personal information, giving you control over what others can see.
1. What is visible by default
When other members search for you or view your profile, they can see:
VISIBLE TO ALL MEMBERS:
• Your name (as entered during registration)
• Your username
• Your country and city/region
• Your profile photo (if you uploaded one)
• Your "About Me" section
• Languages you speak
• Nationality
• Interests and hobbies
• Expat or Local status
• What you're looking for
• What you can help with
This information is intentionally public to help community members find and connect with each other through the search engine.
2. What is private by default
These details are NOT visible to all members without your permission:
PRIVATE BY DEFAULT:
• Your exact street address (only city/region is shown)
• Your phone number
• Your email address
• Your password (encrypted and never visible to anyone, including staff)
• Your payment information
• Your purchase history and points balance
You control when and with whom you share these private details.
3. How to share contact information safely
When you want to connect with someone for a transaction or networking:
STEP 1 – Use the internal messaging system first to communicate and establish trust.
STEP 2 – Once you're comfortable and ready to coordinate pickup, delivery, or meeting, share your phone number or specific address through private messages.
STEP 3 – Share only what's necessary. For example, for a public meetup, you don't need to share your home address.
STEP 4 – After the transaction or meeting, you can choose to stay in touch or not share further details.
This gradual approach protects your privacy while enabling real-world connections.
4. Profile visibility settings
You may have options to control your profile visibility:
• Check your account settings or privacy settings section
• Some platforms allow you to make your profile visible only to certain member groups
• You might be able to hide specific fields from public view
• Adjust settings based on your comfort level
Log in and explore Settings → Privacy or My Account → Privacy to see available options.
5. When your information becomes visible
Your contact details may become visible in these situations:
IN YOUR ADS – If you post a classified ad, you can choose to include or exclude your phone number in the ad description. This is optional and under your control.
IN MESSAGES – When you send private messages, your username is visible, but not your phone or address unless you type them in the message.
SOCIAL PROFILE POSTS – If you post on your Social Profile feed, your name/username is visible, but not private contact details.
VERIFIED BADGE – Getting verified requires submitting ID, but this information is kept private. Only the verified badge icon is shown publicly.
You decide what to include in ads and messages.
6. Email address privacy
Your email is highly protected:
• Never displayed on your public profile
• Not visible to other members through search
• Used only for system notifications, password recovery, and account communications
• Not shared with third parties for marketing without your consent
• Can only be changed by you through your account settings
Even Pickeenoo staff access emails only for support purposes and account verification.
7. Phone number privacy
Your phone number follows similar protection:
• Not displayed on your profile by default
• Not searchable by other members
• You choose whether to include it in individual ad listings
• Shared only through private messages if you type it
• Can be updated or removed from your profile anytime
Many users keep phone numbers private and use messaging initially, then share phone numbers only with trusted buyers/sellers.
8. Address privacy and location precision
Your address has layered privacy:
PUBLIC – Country and city/region (example: "Chiang Mai, Thailand")
PRIVATE – Exact street address, house number, and postal code
MAP FEATURES – If you use map-based features (like pinpointing location for an ad), you control the marker precision. You can show general area rather than exact address.
TRANSACTION SHARING – Share specific pickup addresses only through private messages when coordinating with a buyer/seller you trust.
This allows local community connection without exposing your exact home location to everyone.
9. Protecting your information
Best practices for privacy:
• Never post your phone number, email, or address in public profile fields, "About Me" section, or social posts
• Use private messaging to share contact details only after screening the person
• When meeting for transactions, consider meeting in public places rather than sharing home address
• Be cautious with new members or accounts with no history
• Report any member who misuses your shared contact information
• Regularly review your profile to ensure no private info is accidentally public
Control your information actively.
10. What Pickeenoo staff can see
Pickeenoo administrators and support staff have access to:
• Your full registration information (for verification, support, security purposes)
• Your email and phone number (to assist with account issues)
• Your transaction and ad history (to resolve disputes or investigate policy violations)
• Your messages (only when investigating reported abuse or scams)
This information is accessed only when necessary for legitimate purposes:
• Providing customer support
• Verifying accounts for Verified badge
• Investigating fraud, scams, or policy violations
• Complying with legal requirements
Staff are bound by confidentiality and data protection policies.
11. Third-party privacy
Your information is not shared with third parties except:
• Payment processors (credit card companies, PayPal) when you make purchases – only payment information, not your full profile
• Legal authorities if required by law (court orders, investigations)
• Service providers essential for platform operation (hosting, email services) under strict confidentiality agreements
Pickeenoo does not sell or share your personal information for marketing purposes.
12. Children and privacy
Pickeenoo is designed for adults:
• Users must be of legal age in their country (typically 18+)
• No intentional collection of information from children
• Parents should monitor children's online activity
• If you believe a child has created an account, report it to team@pickeenoo.com
13. Changing your privacy preferences
To adjust what's visible:
• Log in at https://www.pickeenoo.com/cb-login
• Go to "My Account" or "Settings"
• Look for "Privacy Settings" or "Profile Visibility"
• Adjust fields and save changes
• Review your public profile to confirm what others see
If you can't find privacy settings or need help adjusting visibility, contact team@pickeenoo.com for guidance.
14. Deleting your information
If you want to remove your information from Pickeenoo:
• You can delete your account by contacting team@pickeenoo.com
• Upon account deletion, your public profile is removed
• Some information may be retained for legal compliance (transaction records, etc.)
• Active ads will be removed
• Your email and phone are no longer in the system for new contacts
Account deletion is permanent and cannot be undone.
IMPORTANT: Your name, username, country, and city are public by default because Pickeenoo is a community platform where members search for each other by location and interests. However, your exact address, phone number, and email are private. You control when and with whom to share these details.
BEST PRACTICE: Use the messaging system to communicate initially. Share phone numbers and addresses only when you're ready to coordinate a meeting or transaction and feel comfortable with the other person.
NEED HELP? If you have concerns about what's visible, want to adjust privacy settings, or notice your information is displayed somewhere it shouldn't be, contact team@pickeenoo.com immediately and we'll assist you.
1. What is visible by default
When other members search for you or view your profile, they can see:
VISIBLE TO ALL MEMBERS:
• Your name (as entered during registration)
• Your username
• Your country and city/region
• Your profile photo (if you uploaded one)
• Your "About Me" section
• Languages you speak
• Nationality
• Interests and hobbies
• Expat or Local status
• What you're looking for
• What you can help with
This information is intentionally public to help community members find and connect with each other through the search engine.
2. What is private by default
These details are NOT visible to all members without your permission:
PRIVATE BY DEFAULT:
• Your exact street address (only city/region is shown)
• Your phone number
• Your email address
• Your password (encrypted and never visible to anyone, including staff)
• Your payment information
• Your purchase history and points balance
You control when and with whom you share these private details.
3. How to share contact information safely
When you want to connect with someone for a transaction or networking:
STEP 1 – Use the internal messaging system first to communicate and establish trust.
STEP 2 – Once you're comfortable and ready to coordinate pickup, delivery, or meeting, share your phone number or specific address through private messages.
STEP 3 – Share only what's necessary. For example, for a public meetup, you don't need to share your home address.
STEP 4 – After the transaction or meeting, you can choose to stay in touch or not share further details.
This gradual approach protects your privacy while enabling real-world connections.
4. Profile visibility settings
You may have options to control your profile visibility:
• Check your account settings or privacy settings section
• Some platforms allow you to make your profile visible only to certain member groups
• You might be able to hide specific fields from public view
• Adjust settings based on your comfort level
Log in and explore Settings → Privacy or My Account → Privacy to see available options.
5. When your information becomes visible
Your contact details may become visible in these situations:
IN YOUR ADS – If you post a classified ad, you can choose to include or exclude your phone number in the ad description. This is optional and under your control.
IN MESSAGES – When you send private messages, your username is visible, but not your phone or address unless you type them in the message.
SOCIAL PROFILE POSTS – If you post on your Social Profile feed, your name/username is visible, but not private contact details.
VERIFIED BADGE – Getting verified requires submitting ID, but this information is kept private. Only the verified badge icon is shown publicly.
You decide what to include in ads and messages.
6. Email address privacy
Your email is highly protected:
• Never displayed on your public profile
• Not visible to other members through search
• Used only for system notifications, password recovery, and account communications
• Not shared with third parties for marketing without your consent
• Can only be changed by you through your account settings
Even Pickeenoo staff access emails only for support purposes and account verification.
7. Phone number privacy
Your phone number follows similar protection:
• Not displayed on your profile by default
• Not searchable by other members
• You choose whether to include it in individual ad listings
• Shared only through private messages if you type it
• Can be updated or removed from your profile anytime
Many users keep phone numbers private and use messaging initially, then share phone numbers only with trusted buyers/sellers.
8. Address privacy and location precision
Your address has layered privacy:
PUBLIC – Country and city/region (example: "Chiang Mai, Thailand")
PRIVATE – Exact street address, house number, and postal code
MAP FEATURES – If you use map-based features (like pinpointing location for an ad), you control the marker precision. You can show general area rather than exact address.
TRANSACTION SHARING – Share specific pickup addresses only through private messages when coordinating with a buyer/seller you trust.
This allows local community connection without exposing your exact home location to everyone.
9. Protecting your information
Best practices for privacy:
• Never post your phone number, email, or address in public profile fields, "About Me" section, or social posts
• Use private messaging to share contact details only after screening the person
• When meeting for transactions, consider meeting in public places rather than sharing home address
• Be cautious with new members or accounts with no history
• Report any member who misuses your shared contact information
• Regularly review your profile to ensure no private info is accidentally public
Control your information actively.
10. What Pickeenoo staff can see
Pickeenoo administrators and support staff have access to:
• Your full registration information (for verification, support, security purposes)
• Your email and phone number (to assist with account issues)
• Your transaction and ad history (to resolve disputes or investigate policy violations)
• Your messages (only when investigating reported abuse or scams)
This information is accessed only when necessary for legitimate purposes:
• Providing customer support
• Verifying accounts for Verified badge
• Investigating fraud, scams, or policy violations
• Complying with legal requirements
Staff are bound by confidentiality and data protection policies.
11. Third-party privacy
Your information is not shared with third parties except:
• Payment processors (credit card companies, PayPal) when you make purchases – only payment information, not your full profile
• Legal authorities if required by law (court orders, investigations)
• Service providers essential for platform operation (hosting, email services) under strict confidentiality agreements
Pickeenoo does not sell or share your personal information for marketing purposes.
12. Children and privacy
Pickeenoo is designed for adults:
• Users must be of legal age in their country (typically 18+)
• No intentional collection of information from children
• Parents should monitor children's online activity
• If you believe a child has created an account, report it to team@pickeenoo.com
13. Changing your privacy preferences
To adjust what's visible:
• Log in at https://www.pickeenoo.com/cb-login
• Go to "My Account" or "Settings"
• Look for "Privacy Settings" or "Profile Visibility"
• Adjust fields and save changes
• Review your public profile to confirm what others see
If you can't find privacy settings or need help adjusting visibility, contact team@pickeenoo.com for guidance.
14. Deleting your information
If you want to remove your information from Pickeenoo:
• You can delete your account by contacting team@pickeenoo.com
• Upon account deletion, your public profile is removed
• Some information may be retained for legal compliance (transaction records, etc.)
• Active ads will be removed
• Your email and phone are no longer in the system for new contacts
Account deletion is permanent and cannot be undone.
IMPORTANT: Your name, username, country, and city are public by default because Pickeenoo is a community platform where members search for each other by location and interests. However, your exact address, phone number, and email are private. You control when and with whom to share these details.
BEST PRACTICE: Use the messaging system to communicate initially. Share phone numbers and addresses only when you're ready to coordinate a meeting or transaction and feel comfortable with the other person.
NEED HELP? If you have concerns about what's visible, want to adjust privacy settings, or notice your information is displayed somewhere it shouldn't be, contact team@pickeenoo.com immediately and we'll assist you.